Last updated: September 2026
Golden Fu respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how Golden Fu collects, uses, stores, protects and discloses personal information when you visit our website, place an order, contact us, interact with us online or otherwise use our services.
By using the Golden Fu website or purchasing from us, you acknowledge that your personal information may be handled as described in this Privacy Policy.
Our website and purchases are also subject to our Terms & Conditions, Shipping Policy, Returns & Refund Policy and any other applicable policies.
Depending on how you interact with Golden Fu, we may collect the following information.
This may include:
When you place an order, we may collect information such as:
We may receive payment-related information from payment providers necessary to confirm and process your transaction.
We do not intentionally collect or store your complete payment card details where those details are processed directly by third-party payment providers.
If account functionality is available on our website, we may collect information associated with your account, such as your name, email address and account activity.
When you visit our website, certain technical and usage information may be collected automatically, depending on the settings and technologies enabled on the website.
This may include:
This information may be collected through cookies, analytics technologies, website functionality, advertising technologies or similar tools where enabled.
If you submit a review, photograph, comment, testimonial or other content relating to Golden Fu or our products, we may collect and use the information you provide in connection with that submission.
Please avoid submitting personal information about another person unless you have permission to do so.
We may collect personal information when you:
We may also receive information from third-party service providers involved in operating our website, processing payments, delivering orders, providing technology services, advertising or supporting our business.
In some circumstances, we may receive information about you from third parties.
For example, this may occur through:
We only use information received from these sources for purposes reasonably connected with operating our business and providing our products and services.
We may use personal information to:
If you provide your email address or otherwise consent to receive marketing communications, we may send you information about:
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.
Even if you unsubscribe from marketing communications, we may still send necessary transactional or service-related communications, such as order confirmations, shipping updates or responses to enquiries.
Golden Fu uses third-party payment services to process payments.
Payment services may include:
When you make a payment, your payment information may be handled directly by the relevant payment provider in accordance with its own privacy policy and terms.
We do not intentionally store complete payment card details where those details are processed directly by the relevant payment provider.
Golden Fu uses Australia Post for shipping and delivery.
We may provide Australia Post with information necessary to fulfil your order, such as:
This information is used to facilitate delivery and related shipping services.
If a different delivery provider is used in the future, information necessary to fulfil your order may be provided to that provider.
If you contact Golden Fu regarding a return, refund, replacement, product issue or other order-related matter, we may collect information necessary to assess and manage your request.
This may include:
We may retain this information for customer service, business records, fraud prevention, dispute management, quality control and other legitimate business purposes.
Our Returns & Refund Policy explains the applicable return and refund process.
If you submit a review or other customer feedback, we may use the information you provide to display, manage or respond to the review.
Depending on the review system or platform used, your name, profile information, review, photograph or other information you choose to submit may be displayed publicly.
We may also use customer feedback to improve our products, website and customer experience.
Golden Fu may maintain or operate social media accounts, including Instagram and TikTok.
If you interact with Golden Fu through social media, the relevant social media platform may collect and process your information according to its own privacy policy.
Information you choose to make publicly available through social media may also be visible to Golden Fu and others.
We may use social media interactions and publicly available information to respond to enquiries, communicate with customers, provide customer service and understand customer engagement.
Our website may use cookies and similar technologies.
These technologies may be used to:
The specific cookies, analytics tools, advertising technologies or similar technologies used on the website may change over time.
Some technologies may be provided by third parties, including website, advertising, analytics or technology providers.
You may be able to control certain cookies through your browser or device settings. Disabling certain cookies may affect website functionality.
Golden Fu may use website analytics, advertising or similar technologies to understand website traffic, measure advertising performance, improve our website and help us market our products.
These technologies may include tools or services provided by third parties.
The specific technologies enabled on our website may change from time to time. Where applicable, third-party providers may collect information about website activity in accordance with their own privacy policies.
Golden Fu may use Google advertising services, including Google Ads, to advertise our products.
We may also use other advertising or marketing technologies where they are enabled through our website or advertising platforms.
Where appropriate, we may use information about your interactions with Golden Fu to personalise your experience.
This may include:
Personalisation may be based on information you provide directly or information collected through your interactions with our website, marketing or services.
We may create aggregated, statistical or de-identified information from information we collect.
This information may be used for purposes such as:
Where information has been properly de-identified, it may no longer identify an individual.
We do not sell your personal information.
We may disclose personal information to third parties where reasonably necessary to operate our business and provide our products and services.
These third parties may include:
Third parties may only receive information reasonably necessary for the relevant purpose.
Golden Fu uses GoDaddy for website, domain and email services.
GoDaddy may process or store information associated with the operation of our website, domain and email services.
Information handled through GoDaddy services may be subject to GoDaddy's own privacy policies and terms.
Golden Fu uses Google Ads for advertising purposes.
Google may collect or receive information relating to interactions with our advertising and website depending on the services and technologies enabled.
Google's handling of information is governed by Google's own privacy policies and terms.
Our website, advertisements, social media pages or communications may contain links to third-party websites or services.
If you follow a link to a third-party website, that website will have its own privacy practices and policies.
Golden Fu is not responsible for the privacy practices of third-party websites or services that we do not control.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
We may collect, use or disclose personal information where reasonably necessary to:
We may collect, use or disclose personal information where reasonably necessary to:
If Golden Fu is involved in a sale, merger, restructuring, acquisition, transfer of assets or similar business transaction, personal information may be transferred as part of that transaction where reasonably necessary.
Any transfer will be handled in accordance with applicable privacy laws.
Some of the third-party providers we use may store or process information outside Australia.
This may include website, payment, email, advertising, analytics, technology and other service providers.
Where personal information is disclosed to overseas providers, the handling of that information may also be subject to the laws and privacy practices of the relevant country and provider.
The countries in which particular providers operate may change from time to time.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
These measures may include appropriate administrative, technical and organisational safeguards relevant to the nature of the information and the way it is handled.
However, no method of transmitting or storing information can be guaranteed to be completely secure.
If we become aware of a data breach that requires notification under applicable law, we will respond in accordance with our legal obligations.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
The period for which information is retained may depend on:
When personal information is no longer reasonably required, we may delete, destroy or de-identify it where appropriate and reasonably practicable.
You may contact us to request access to personal information we hold about you.
We may need to verify your identity before providing access.
In some circumstances, access may be limited or refused where permitted or required by applicable law.
For example, this may apply where providing access would affect another person's privacy, compromise security, affect legal proceedings or where another lawful exception applies.
If you believe personal information we hold about you is inaccurate, incomplete or out of date, you may contact us and request that it be corrected.
We may ask you to provide information reasonably necessary to verify your identity or confirm the requested correction.
You may contact us to request deletion of personal information we hold about you.
We will consider requests in accordance with applicable law.
We may need to retain certain information where reasonably necessary or legally required for purposes including:
Golden Fu does not knowingly seek to collect unnecessary personal information from children.
Where we become aware that personal information has been provided by a child or young person in circumstances where it should not have been collected, we may take reasonable steps to address the situation.
Parents or guardians who believe a child has provided personal information to us may contact us.
If you have a concern or complaint about how Golden Fu has handled your personal information, please contact us first so that we can investigate and attempt to resolve the issue.
Please provide enough information for us to understand the concern and, where possible, include relevant order or communication details.
We will review privacy complaints and respond within a reasonable period.
If you are not satisfied with our response, or believe your complaint has not been resolved, you may be able to contact the Office of the Australian Information Commissioner (OAIC).
The OAIC provides information about privacy rights and privacy complaints in Australia.
We may update this Privacy Policy from time to time.
Changes may be made when our business practices, website, technology, service providers or legal requirements change.
When we update this Privacy Policy, we will publish the updated version on our website and update the "Last updated" date where appropriate.
We recommend checking this page periodically for the latest version.
If you have questions about this Privacy Policy, want to request access to or correction of personal information, or wish to make a privacy complaint, please contact Golden Fu:
Email: support@goldenfu.com
We will use the information you provide to respond to your enquiry or request.
Copyright © 2026 Golden Fu - All Rights Reserved.
Powered by GoDaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.